The CCS Companies

  • Arbitration Representative

    Job Locations US-NH-Portsmouth
    Job ID
    # of Openings
  • Overview

    The CCS Companies, a Business Process Outsourcing leader with over 50 years of industry experience is looking for a talented Arbitration Representative to join its dynamic team of Arbitration and Subrogation professionals in Portsmouth, NH.


    If you have a background in insurance with a focus on Subrogation, pride yourself on your business writing skills and enjoy working in a fast-paced environment with smart and committed team mates, we’d love to talk to you.



    Typing skills of at least 35 WPM required
    • Computer skills required
    • Basic math skills
    • Dependability
    • Strong interpersonal and verbal communication skills
    • Ability to work independently
    • Team player
    • Business and creative writing skills required
    • Auto insurance background preferred
    • Attention to detail, strong organizational skills and the ability to prioritize and multi-task
    • High School diploma or equivalent required
    • College degree preferred


    • Successfully review, prepare and work subrogation files
    • Review decisions from Arbitration Forums and challenge when necessary
    • Write contentions to support incidents
    • Compile evidence and utilize state laws/statues for filing arbitration
    • File arbitration within the appropriate time frame
    • Handle incoming and outgoing calls with insurance companies, Arbitration Forums, and client contacts
    • Monitor Arbitration Forums hearing and decision notices for accuracy
    • Assist department with other responsibilities, as required



    We are growing and constantly evolving
    • We provide a collaborative environment and the infrastructure to enable your success
    • We reward hard work and smart work
    • We offer a highly competitive wage and bonus program
    • Generous Paid Time Off (PTO), starting with 3 weeks of accrued PTO
    • Excellent medical and dental benefits
    • Short and long-term disability insurance
    • 401(k) Plan with employer contributions
    • Tuition reimbursement
    • Back-Up Daycare
    • Fun, relaxed work environment, including game room/area, etc.
    • 2017 insideARM ‘Best Call Centers to Work For’ winner
    • Award winning leadership and development programs - LEAD 2018 ‘Best First Time Manager Program’ winner; ‘Innovation in Deployment of Leadership Programs’ winner


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