The CCS Companies

  • Customer Service Agent

    Job Locations US-NH-Portsmouth
    Job ID
    2016-1096
    # of Openings
    1
    Category
    Customer Service/Support
  • Overview

    Looking for an entry level job that can teach you valuable skills to launch a great career?  We teach you customer service skills, sales skills, negotiation skills and much more!

     

    CCS, a successful Business Process Outsourcing firm is hiring Customer Service Agents.  Interact with customers in an effort to negotiate the best possible payment arrangements and settle payment disputes.  No experience required; we provide all of the training you need.

     

    Control your earning potential, based on performance.  The average associate earns between $17.00 - $22.00 per hour, based on experience and performance!  There is no cap on earning potential.  Earn more depending on your schedule - evening and Saturday hours pay a shift differential.

     

    Responsibilities

    What You Have:

    • Professional and customer service manner
    • Ability to review and understand policies and procedures
    • Ability to adhere to a schedule
    • Ability to be receptive to feedback and willing to learn
    • High School diploma or GED

    Qualifications

    Why Work for Us?

    • 3 weeks of Paid Time Off – Start accruing time on day 1
    • Great Medical/Dental/Vision insurance
    • 8 paid holidays, including your birthday off!
    • Earn extra days off for good attendance
    • 3 months of parental leave (for eligible associates) and Backup Daycare!
    • Tuition reimbursement, discounted car insurance
    • Continuous world-class training & development
    • Great culture, frequent fun events, game rooms
    • Mentoring program

     

    CCS is a 2017 ‘Best Call Center to Work For’ award recipient

     

    Apply online at ccscareers.com or call 888.888.0087 to speak with a Career Specialist today.

     

    CCS is an equal opportunity employer, diversity candidates are encouraged to apply.

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